This Agreement is between Xano (“COMPANY”) and the reseller (“Reseller”) and establishes the terms and conditions for Resellers participation in the Xano Reseller Program (the “Program”). Under the Program, Xano will provide marketing and promotional support to Reseller as specified in this Agreement related to Resellers purchase and license of Xano products for resale.
1. Reseller Qualification
1.1 In order to ensure adequate technical and marketing support to end-users, eligibility to resell Xano products is subject to meeting authorization requirements as described in the Program Materials (the elements and general policies are contained within the reseller portal site). These Program Materials contain a detailed description of the benefits to a Reseller of as well as the requirements of a Reseller under this program. Reseller will not sell Xano products without arranging for adequate post-sales support.
2. Relationships
2.1. Reseller is an independent contractor engaged in purchasing Xano products for resale to its customers. Reseller is not an agent or legal representative of Xano for any purpose, and has no authority to act for, bind or commit
Xano.2.2. Reseller has no authority to make any commitment on behalf of Xano with respect to quantities, delivery, modifications, interfacing capability, suitability of software or suitability in specific applications. Reseller has no authority to modify the warranty offered with Xano products. Reseller will indemnify Xano from liability for any modified warranty or other commitment by Reseller not specifically authorized by Xano.2.3. Reseller will not represent itself in any way that implies Reseller is an agent or branch of Xano. Reseller will immediately change or discontinue any representation or business practice found to be misleading or deceptive by Xano immediately upon notice from Xano.3. Term, Limitations, Termination
3.1. The term of this Agreement is twelve (12) months from the date of acceptance by Reseller and Xano. This Agreement shall automatically renew on each subsequent year for a one-year term, unless it is terminated earlier in accordance with this Agreement.
3.2. Xano or Reseller may terminate this Agreement without cause at any time upon thirty (30) days written notice or with cause at any time upon fifteen (15) days written notice, except that neither the expiration nor earlier termination of this Agreement shall release either party from any obligation which has accrued as of the date of termination.
3.3. Xano may, from time to time, give Reseller written notice of amendments to this Agreement. Any such amendment will automatically become a part of this Agreement thirty (30) days from the date of the notice, unless otherwise specified in the notice.
3.4. Upon expiration, non-renewal or termination of this Agreement, all interests in accrued marketing funds (if any) will automatically lapse–it does not affect any existing outstanding amounts due.
4. Reseller Programs
4.1. Xano Reseller program will contain various participation levels. Xano will invite Reseller from time to time to participate in the co-operative advertising, market development and promotional programs offered by Xano as defined in the Program Materials. Reseller may, at its option, participate in such programs during the term of this Agreement. Xano reserves the right to terminate or modify such programs at any time at its sole discretion.
4.2. Reseller shall exert best efforts to market Xano products, and is able to use promotional materials supplied by Xano.
4.3. As defined in the Program Materials, Reseller shall have sufficient technical knowledge of the Xano products in general, and will have access to appropriate Xano sales and technical training.
4.4. Xano does not represent that it will continue to manufacture any particular item or model of product indefinitely or even for any specific period. Xano specifically reserves the right to modify any of the specifications or characteristics of its products, to remove any product from the market, and/or to cease manufacturing or supporting it.
4.5. Reseller is expected and encouraged to advertise and promote the sales of Xano products through all appropriate media including trade show exhibits, catalogs and direct mailings, space advertising, educational meetings, sales aids, etc. Xano must approve all original materials that use Xano name or trademarks (aside from modifying existing Xano supplied template materials). Xano will assist Reseller in advertising and promoting Xano products in accordance with Xano policy.
5. Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING ANY INFRINGEMENT CLAIMS, SHALL Xano BE LIABLE TO RESELLER OR ANY OTHER PARTY FOR ANY RE-PROCUREMENT COSTS, LOST REVENUE OR PROFITS OR FOR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF COMPANY HAS BEEN INFORMED OF SUCH POTENTIAL LOSS OR DAMAGE.
6. Use of Xano Trademarks
6.1. Reseller acknowledges the following:
6.1.a. Xano owns all right, title and interest in the Xano names and logotypes.
6.1.b. Xano is the owner of certain other trademarks and trade-names used in connection with certain product lines and software.
6.1.c.Reseller will acquire no interest in any such trademarks or trade-names by virtue of this Agreement, its activities under it, or any relationship with Xano.
6.2. During the term of this Agreement, Reseller may indicate to the trade and to the public that it is an Authorized Reseller of the Xano products. Reseller may also use the Xano trademarks and trade names to promote and solicit sales or licensing of Xano products if done so in strict accordance with Xano guidelines. Reseller will not adopt or use such trademarks or trade-names, or any confusingly word or symbol, as part of its company name or allow such marks or names to be used by others.
6.3. At the expiration or termination of this Agreement, Reseller shall immediately discontinue any use of the Xano and Xano names or trademarks or any other combination of words, designs, trademarks or trade-names that would indicate that it is or was a reseller of the Xano products.
7. Product Warranty
7.1. The warranty terms and conditions will be as specified in the Xano Standard Terms and Conditions of Sale (EULA).
7.2. Xano WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING IMPLIED WARRANTIES OF MERCHANT-ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
8. Software
8.1 The software license terms will be specified in Xano Standard Terms and Conditions of Sale and any Software Maintenance Agreement entered into by the parties.
9. Proprietary Information
9.1 Xano and Reseller shall each exercise due diligence to maintain in confidence and not disclose to any third party any proprietary information furnished by the other to it on a confidential basis and identified as such when furnished. Except in accordance with this Agreement, neither party shall use such information without permission of the party that furnished it. As used in this paragraph, “due diligence” means the same precaution and standard of care which that party uses to safeguard its own proprietary data, but in no event less than reasonable care. The provisions of this Section shall survive for three (3) years beyond the expiration, non-renewal or termination of this Agreement.
9.2 This Agreement does not grant any license under any patents or other intellectual property rights owned or controlled by or licensed to Xano. Reseller shall not have any right to manufacture Xano products.
10. Export Controls
Regardless of any disclosure made by Reseller to Xano or Distributor of an ultimate destination of Xano products, Reseller shall not export, either directly or indirectly, any documentation, Xano products, or system incorporating such Xano products to any locations on the excluded export list. Following are the locations: None at present.
11. Compliance with Laws
Reseller agrees to comply with all laws and regulations that are applicable to the business that Reseller transacts. Reseller agrees to indemnify and hold Xano harmless for all liability or damages caused by Resellers failure to comply with the terms of this provision.
12. Government Contract Conditions
In the event that Reseller elects to sell Xano products or services to the Government (national, regional or local), Reseller does so solely at its own option and risk, and agrees not to obligate Xano as a subcontractor or otherwise to the Government. Reseller remains solely and exclusively responsible for compliance with all statutes and regulations governing sales to the Government. Xano makes no representations, certifications or warranties whatsoever with respect to the ability of its goods, services or prices to satisfy any such statutes and regulations.
13. Miscellaneous
Notices under this Agreement must be sent by telegram, telecopy, registered or certified mail, or e-mail if receipt of e-mail is acknowledged to the appropriate party at its location submitted during the reseller application (or to a new address if the other has been properly notified of the change). A notice will not be effective until the addressee actually receives it.
This Agreement and its schedules represent the entire agreement between the parties regarding this subject. This Agreement supersedes all previous oral or written communications between the parties regarding the subject, and it may not be modified or waived except in writing and signed by an officer or other authorized representative of each party. Neither party will be liable to the other for any delay or failure to perform if that delay or failure results from a cause beyond its reasonable control. If any provision is held invalid, all other provisions shall remain valid, unless such invalidity would frustrate the purpose of this Agreement. California, Los Angeles County law governs this Agreement without consideration to that body of law referred to as “conflicts of laws”. Xano and Reseller will attempt to settle any claim or controversy arising out of it through consultation and negotiation in good faith and a spirit of mutual cooperation. Any dispute which cannot be resolved through negotiation or mediation may be submitted to the courts of appropriate jurisdiction.
This agreement (“Agreement”) is entered between Xano. (“Company”), and Referral partner (“Referrer”), using the name and address submitted when completing the referral partner application.
Whereas, Referrer has experience, business relationships, and network contacts within its industry, stands in a position to act as a Referrer with Xano;
Whereas, Referrer will participate in Xano’s lead referral program in which Referrer will provide Xano with a potential customer identified by Referrer (“Leads”) in exchange for which Xano will pay certain commissions as described below.
Whereas, Xano desires to engage the Referrer for the purposes of marketing and selling Xano’s Software and Services; and
Therefore, in consideration of the following conditions set for the in this Agreement, the parties agree to the following.
Defined Terms
“Actively Participate” shall mean Referrer’s active engagement in the introduction of a Lead to Xano through an email; an in-person introduction; a telephone introduction; through a joint sales call; via the Xano shopping cart (most common method), or by using the referral form located at the Xano partner program website.
“Material Support” shall mean Referrer’s continued support of Xano through the sales process
“Commissionable Lead” shall mean a Lead for which Referrer is eligible under Section 2.a. to be paid a commission because the Lead has become a customer of Xano by executing a Xano Service Agreement for use of a Xano Service.
“Xano Lead Form” or “RLF”shall mean a standard form generated by Xano to be used by Referrer to identify a referred Lead for purposes of qualifying the Lead as a Commissionable Lead. Some leads will purchase via the Xano shopping cart.
“Lead Referral Date”shall mean the date Xano receives the RLF.
“Service”shall mean the on-line “Software as a Service” business application known as Xano or similar or successor product, which Xano licenses to Customers.
Relationship
2. Referrer is not an agent or legal representative of Xano for any purpose, and has no authority to act for, bind or commit Xano.
2.1 Referrer has no authority to make any commitment on behalf of Xano with respect to quantities, delivery, modifications, interfacing capability, suitability of software or suitability in specific applications. Reseller has no authority to modify the warranty offered with Xano products.
3. Referrer will not represent itself in any way that implies Referrer is an agent or branch of Xano. Referrer will immediately change or discontinue any representation or business practice found to be misleading or deceptive by Xano immediately upon notice from Xano.
Term, Limitations, Termination
3.1. The term of this Agreement is twelve (12) months from the date of acceptance by Referrer and Xano. This Agreement shall automatically renew on each subsequent year for a one-year term, unless it is terminated earlier in accordance with this Agreement.
3.2. Xano or Referrer may terminate this Agreement without cause at any time upon thirty (30) days written notice or with cause at any time upon fifteen (15) days written notice, except that neither the expiration nor earlier termination of this Agreement shall release either party from any obligation which has accrued as of the date of termination.
3.3 Xano may, from time to time, give Referrer written notice of amendments to this Agreement. Any such amendment will automatically become a part of this Agreement thirty (30) days from the date of the notice, unless otherwise specified in the notice.
TERMS AND CONDITIONS OF LEAD REFERRAL AND ACCEPTANCE
Referrer’s Identification and Referral of Leads: Referrer acknowledges and agrees that in order for a Lead to qualify as a Commissionable Lead, the following must have occurred:Referrer must have provided valid details of the Commissionable Lead to a Xano and
Referrer must have timely documented the introduction of the Lead on a Xano Lead Form (“RLF”) and must have submitted the completed RLF to Xano for review; and
Xano must have reviewed Referrer’s RLF and accepted the Lead as commissionable (i.e., not rejected the Lead for any of the reasons stated in the Exclusions section below, or otherwise); or
Customer has completed an online order via the Xano shopping cart (using the Xano referral link that contains Referrer’s referral code).
Referrer acknowledges and agrees that no commission will be paid to Referrer by Xano for the referral of a Lead:
that was an existing customer of Xano’s at the time of the referral; or
with whom Xano was already involved in preliminary or advanced discussions relating toward the sale of a license to Lead (as of the date of the RLF); or
for whom a RLF (or similar document) has previously been submitted to Xano by Referrer or any other third party; or
Referrer acknowledges that it shall be solely responsible for and shall bear all costs associated with Referrer’s development of any Leads for referral to Xano.
Xano’s Obligations Upon Lead Referral
Xano hereby authorizes Referrer to refer Leads to Xano in exchange for the remuneration listed in Exhibit “A.”
Xano shall upon submission of a RLF from Referrer promptly review the RLF to determine whether to accept or reject the Lead as commissionable under the conditions of lead referral and acceptance section above, or other commercially reasonable reason as determined by Xano.
Xano will notify Referrer within 24-48 hours during business days (“Notification Date”) of receipt of the RLF as to whether the Lead submitted by Referrer to Xano is commissionable.
Upon acceptance of a Lead as commissionable, Xano shall be solely responsible for all costs associated with the sale of a License to said Lead.
Mutual Obligations Re: Lead Development/Sale
Each Party will cooperate with the other to develop and execute a strategy to best serve the needs of the Commissionable Lead, including how the Parties will work separately or together, if at all, regarding the Lead.
Each Party will, upon request of the other Party, provide the other with non-confidential information it has regarding a Lead in order to assist the other party in (i) verifying the eligibility of the Lead as commissionable; and/or (ii) successfully soliciting the Lead to purchase Xano products. This can be relayed via email, or by phone, but it is typically referred within the Online Referral Form found at the Xano partner program website. It does not apply if the referral completed an order within the Xano shopping cart.
Each Party will, upon request of the other Party, in its reasonable discretion, provide the other Party with information regarding its services and/or products. Such information shall include sales and marketing materials and informal training. Any training provided under this Section shall be conducted at mutually agreed times and places and shall be conducted in accordance with the training Party’s discretion.
Each Party will conduct all of its business in its own name and in a businesslike and professional manner. Referrer will not make any representations or guarantees concerning the Xano Services. Product guarantees are contained within the Xano end user license agreement.
COMMISSIONS/REFERRAL FEES
Subject to the terms and conditions of this Agreement, Xano will pay Referrer a commission as determined by schedule set forth in Exhibit “A” for each Commissionable Lead referred by Referrer to Xano in compliance with the requirements of Section 2 above, that enters into a License Agreement with Xano. The payment of commissions will be made in U.S. Dollars. Referrer shall be solely responsible for payment of any and all national, state, and local taxes and charges arising from or imposed on the payments made to Referrer by Xano.
Payment Timing. Commissions under this Section shall be due no later than the last day of the “30-day period” following the “30-day period” after Xano actually receives the applicable payment of fees from the Commissionable Lead, but in no case earlier than the expiration of any return period agreed to by Xano and the Commissionable Lead.
This agreement is accepted when you click “submit” during the referral program application process.
EXHIBIT A – PARTNER COMMISSION FORMULA
For each Commissionable Lead, Xano will pay Referrer as specified below, of the Monthly Contract Value for Xano’s Software as a Service that is actually received and earned by Xano from the Commissionable Lead over the first year.
All actual amounts are redacted for confidentiality within this preview version of the agreement. Amounts can be obtain via phone or email from the partner manager, but will also be contained in the referral partner acceptance email.
